How to order on Walastyle?
Kindly follow the steps below to place an order:
- Enter the item page;
- Click the button "Add to Cart" at the lower right corner in the page;
- Click the cart icon at the upper right corner in the page;
- Sign in with Facebook or create an account;
- Click the Checkout button to enter the checkout page;
- Fill in your shipping address and save;
- Choose your payment method;
- Confirm your order info and click the Place Order button;
- Order Successful.
When will my order arrive?
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.
How can I track the shipping information?
You can view tracking information for your shipment by logging in to your account, going to the My Orders page then clicking the order number.
Do I need to pay the custom tax?
In some cases, there will be VAT or other taxes, like customs duties or fees levied by your destination country.
- We have no control over these charges and cannot predict the amount. For further information, please send an email to us;
- Customs and taxation policies vary widely from country to country. You should refer to your local custom laws, and inform us about the requirements after ordering;
- When customs clearance procedures are required, there might be delays beyond our estimated delivery times. Additional charges for taxes or customs clearance must be paid by the recipient.
How to do if I want to return?
Currently, we do not have apply online for return. You can contact us by email. Our customer service team strives to respond within 72 hours or less.
How soon will I receive the refund after returning?
We usually process it in 3 days after we get the returned items and transfer the money to your original account in the first time, but the refund time depends on the payment method and individual's bank process:
- Paid by Credit Card: in 8-15 working days;
- Paid by PayPal: in 3-7 working days.
Where are the products from?
- Our Company is based in Asia;
- All of our items are provided by the local brands with a proven quality;
- Our customers are from all around the world and they confirm our reliability.
Which payment method can I choose or do you accept?
We accept the following payment methods:
- Credit Card